Claims & Refunds Policy
📑 Claims & Refunds Policy
Last updated: July 01, 2025
At Home Gadgets 4U, customer satisfaction is our priority. If you are not completely happy with your purchase, our Claims & Refunds Policy explains your options.
1. Eligibility for Refunds
You may request a refund if:
The product arrives damaged, defective, or incorrect.
The product does not match the description on our website.
You decide to return the product within 30 days of receiving it (unused and in original packaging).
2. Non-Refundable Situations
Refunds will not be issued if:
The product has been used, altered, or damaged by the customer.
The return is requested after 30 days from delivery.
The item is marked as Final Sale or Non-Returnable on our website.
3. Claims Process
To file a claim:
Contact us at [email protected] within 7 days of receiving your order.
Provide your order number, proof of purchase, and clear photos/videos of the product if damaged or defective.
Our support team will review your claim and respond within 2–5 business days.
4. Refunds Process
Once your claim or return is approved, refunds will be issued to the original payment method.
Refunds may take 5–10 business days to appear, depending on your bank or payment provider.
Shipping charges are non-refundable unless the return is due to our error (wrong or damaged item).
5. Replacements & Exchanges
If you prefer, we may offer a replacement instead of a refund for defective or damaged products.
Exchanges are subject to product availability.
6. Shipping Returns
Customers are responsible for return shipping costs unless the item received was incorrect or defective.
We recommend using a trackable shipping method for returns.
7. Contact Us
For any claims, refund, or return inquiries, please contact us:
Home Gadgets 4U
🌐 Website: https://homegadgets4u.com
📧 Email: [email protected]
